How to Best Learn What a Client Needs
I feel grateful to be able to hire fellow freelancers to do tasks that I can’t do or fit into my schedule. And would you believe that being a client has made me realize how to be a better contract worker? Or at the very least, it’s made me more empathetic about the common irritations of clients. To wit:
Failure to accomplish all requested revisions. It’s really irritating to tell a freelancer to execute a certain revision several times.
Failure to accomplish project milestones on time. It’s really irritating to email a stern message to a freelancer asking why they failed to submit certain project collaterals on the agreed upon date.
Failure to provide error-free work. It’s really irritating to correct the mistakes committed by a freelancer.
Failure to accomplish project objectives. It’s really irritating, as a client, to actually execute what a freelancer failed to do.
Failure to stick to the half now, half later rule. By now you’re wondering why I stuck with this freelancer, even though he showed little commitment to the project. Well, I made the mistake of paying said contract worker all of the promised money. So I had to bear the delays and mistakes, so as to get as much value for my money as possible.
In short, maybe all of us should try being a client sometime. The experience provides insight into what makes a more effective freelancer.
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